Friday, September 18, 2009

Fan Relations Fail

I'm not one to complain often, but I'm irritated with the Preds fan relations lately. For starters, it took until the day before the first pre-season game for the tickets to arrive in the mail. It has never been that late before. Usually I get my tickets a couple weeks before the pre-season games. I saw on the website that the meet the team party is on Oct. 6th. Again, just 2 days before the regular season home opener. Granted, I didn't get a full season, so I can't go anyway, but it's always been earlier than that. Now, none of the young guys will be there. Honestly, I don't care to meet anyone else on the main roster. I've met all I care to meet. The rookies and new guys were the only reason worth going to that. I don't know if whoever does the scheduling for stuff took the summer off or what, but the way things have gone so far has been pretty piss poor. The thing that pushed me over the edge is the fee that will be charged to additional purchases. They are going to charge $5 per order for buying additional tickets. That's just about as bad as getting tickets through Ticketmaster. I am a season ticket holder; shouldn't there be some sort of incentive for me to buy extra tickets and bring more people to games? They are getting enough of my money as it is, and now they want to tack on more? At this point, I'm honestly not sure it's worth me buying an additional 6 tickets. That's another $30 in fees. Now, I haven't had my season tickets as long as some people have, since I'm just 20, but I have been loyal for 3 years now. This year, I know of at least 2 people who had their select a seat times before me. That is unfair. It was supposed to go by seniority. If they had gotten seats that I was interested in, I would have been pissed. Granted, I didn't move, or plan on moving, but it's the principle of the matter. I also found out that first time season ticket holders are getting all kinds of perks. This is total BS. If that's the case, I'll start canceling my account and making a new one over the summer. Fan relations is driving away the people who have been loyal just for the new accounts. Now, I'm not saying that new accounts shouldn't be given some sort of incentives, but those of us who have been around for awhile should get some of these things too. The 2/20 plan was a good idea, but there have been so many others things handled wrong that I'm starting to get frustrated with the whole thing. I don't want to be that bitchy woman who calls and complains all the time, but seriously, this is getting ridiculous.


  1. Is it $5 per seat or $5 per order? You sure that isn't just a charge if you purchase through the online tool (which is run by ticketmaster)? I'd bet you don't get a fee if you buy straight from your rep over the phone.

  2. It's $5 per order (like per game). So if I sent in the form ordering 6 games, they would charge the fee for each game. They count each game as a separate order. Reading the thing about it, it applies to orders, even placed through reps. But if I understood correctly, you can go to the box office and get the season ticket holder price without the fee, which to me is backwards.